Tuesdays with Morrie Essay Example

Tuesdays with Morrie Essay I read the assignment in the syllabus, I was disgusted. I didnt want to read a book, and I didnt honestly plan to do so. I mentioned my frustration to my roommate. When she asked what book, I told her. It turned out she owned her own personal hardcover copy of Tuesdays with Morris. I took the book, and read the first couple pages. The first couple of pages turned Into the first couple of chapters. I ended up reading the book in record time. When I finished reading It, I went and ended the movie as well. Then I went back to the syllabus. Read the book, and write a reflection paper on it. Thats a pretty broadly stated assignment I thought. At first, this bothered me and I didnt know where to start, but now I am relieved that I have that kind of freedom in writing this paper. I am not going to sit and report on what the book contains as far as plot. That would make this a report and not a reflection. As I think back to the book, many things go through my head. First, I think of Mitch, then Morris, and then I think of the many parallels between this story and my own relationship with a close teacher of the past. Mitch Album proves In this book that he has beautiful writing skills. At first I cried, and couldnt bare the thought. He had always inspired me to be a teacher, but now for a different reason then before. At one point in time while reading the book, I stopped mid-sentence, pulled out a piece of lined paper, and rote a letter to my eighth grade teacher, who was a friend of my father. We will write a custom essay sample on Tuesdays with Morrie specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Tuesdays with Morrie specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Tuesdays with Morrie specifically for you FOR ONLY $16.38 $13.9/page Hire Writer When I finished the book, I began to wonder what I would do when my teacher of life lessons died. The start of the book to the finish, he walks the reader through his own meetings with Morris. He appreciated silence, food, and dancing among many other things. As far as the interpersonal communication that can be observed through this book. There is an awful lot to mention. There was an extremely effective amount of indirect communication between Mitch and myself, the reader. Because of the effect on me, another set of communication took place between my teacher and me. His philosophy was that you must learn to die before you know how to live. He appreciated life and all the little things in it. Even though I dreaded this assignment when I first received it, I have come to appreciate it and be thankful for it. The reader Is pulled in wanting to hear the next life lesson. Then I realized that I have the chance to do what Mitch did.

An Analysis of Othello by William Shakespeare Essays

An Analysis of Othello by William Shakespeare Essays An Analysis of Othello by William Shakespeare Essay An Analysis of Othello by William Shakespeare Essay In the drama Othello by William Shakespeare Iago plays the maestro operator and manages to lead on many of the other characters particularly Othello and Cassio. It can be said that his motivations are based entirely on his insecurities due to the fact his end in the drama was to destroy Othello’s life. He does this by utilizing psychological use on Othello’s ideas and makes him believe that Cassio and Desdemona are fond of each other. Which fundamentally means that he targets anyone that brings out his insecurities. which gives him a ground to flog out and kill or harm these people. to do himself experience better. In the beginning of the drama Iago makes it look as if his hatred towards Othello is because he has made Cassio his lieutenant. As the drama goes on you subsequently realize that Iago’s hatred extends even more. I hate the Moor. and it is thought abroad that twixt my sheets. he has done my office: I know non if’t be true. but I. for mere intuition in that sort. will make as if for surety. . There seems to be some rumours about Othello and Iago’s married woman Emilia. the rumours are that Othello and Emilia have slept together. In the quotation mark above he states that he doesn’t attention if the rumours are true and that he is traveling to continue with his program as if they are true. Throughout the drama Iago invariably reminds himself of why he’s targeting Othello. I do surmise the lustful Moor. Hath leap’d into my place: the idea whereof. Doth. like a toxicant mineral. gnaw my inwards ; And nil can or shall content my psyche. boulder clay I am even’d with him. married woman for married woman. His hatred towards Cassio is more directed. Iago hates Cassio because he has gotten the place of lieutenant even with his deficiency of experience in the field as he is a more tactical making schemes individual. More than a old maid. unless the studious theoric . Iago fundamentally states that Cassio’s deficiency of manfulness attention deficit disorder to his hatred towards him. Each individual in the drama get manipulated in a manner that merely suits them. For illustration Roderigo is blinded by his love for Desdemona. and is prepared to make anything to win her heat this give Iago the advantage to take his failing and utilize it against him. Equally guiltless as Iago’s words seem Othello Lashkar-e-Taibas Iago’s manipulative words counteract with his thought and this is where you could state he has officially planted the seed devising sure he has Othello’s ear. As Othello asks for cogent evidence Iago is one time once more able to pull strings Othello by doing him conceal and hear a conversation Iago has with Cassio. Now will I question Cassio of Bianca. A homemaker that by selling her desires. Buys herself staff of life and apparels. It is a animal. that dotes on Cassio. as ’tis the strumpet’s pestilence. To juggle many and be beguiled by one. He. when he hears of her. can non forbear. From the surplus of laughter. Here he comes. Iago says this one time Othello withdraws and one time Cassio corners him starts discoursing Bianca but allows Othello to believe they are discoursing Desdemona. He whispers so Othello would non hear him and by making that he agitates Othello and that causes him to be delusional. As mentioned before Cassio is besides manipulated by Iago. The first manner in which Cassio is deceived is when he acquire pressured into imbibing and so get downing a battle which accordingly ruins Cassio’s repute. If I can fix but one cup upon him. with that which he hath intoxicated tonight already. He’ll be as full of wrangle and discourtesy. as my immature mistress’ Canis familiaris. Now my ill sap Roderigo. Whom love hath turned about the incorrect side 1 out. To Desdemona hath tonight caroused. Drafts pottle-deep. and he’s to watch. Three chaps of Cyprus. baronial swelling liquors. That hold their awards in a wary distance. The very elements of this militant isle. Have I tonight flustered with fluxing cups. And they watch excessively. Now ’mongst this flock of rummies. Am I to set our Cassio in some action. That may pique the isle. This is Iago’s monologue where he really reveals his manipulative side. At first. Iago told Cassio he should imbibe on behalf of Othello although he knew that he did non desire to and was non capable of it. Iago has manipulated Cassio to make something unethical. Othello and Cassio both get exploited by Iago because they both find honest. good friend and have a difficult clip judging character. Iago Acts of the Apostless like he genuinely cares about Othello by giving him warning marks about Cassio. Iago besides fools Cassio into believing he cares whether he has a good clip or non. Another manner Iago manipulates Cassio is when he workss the hankie in Cassio’s Chamberss. I know non neither. I found it in my chamber. I like the work good. Ere it be demanded. As like enough it will. I would hold it copied. Take it and make ’t. and go forth me for this clip. . Cassio says this when he gives it to Bianca. Cassio has no thought as to how the hankie got into his room. Iago left it at that place to put him up and do it look as if he is holding an matter with Desdemona. Iago exploits Cassio’s limited cognition since Cassio did non cognize that the hankie belong to Desdemona. In both scenarios Iago manipulates Othello and Iago by sugar surfacing the truth from them. Iago does experience better after pull stringsing the characters in the narrative this is shown throughout the narrative as Iago manipulates and controls every other character so good that they seem like marionettes that he controls. At the terminal of the drama. Iago’s use has left a trail of devastation that has killed Othello and Cassio. every bit good others and has destroyed the lives of many who remain. The motives and thoughts Iago has are really delusory and cunning. and his ability to influence is really astonishing. Iago’s actions define of a adult male who will halt at nil until he exacts retaliation on everyone who he feels has threaten him in one manner or another. Shakspere has presented Iago as a sort and baronial soldier he has besides been known as honest Iago. this screening that everyone is non as what they seem on the outside. Already cognizing that Iago has a hatred for his superior Othello and now Cassio Thou told’st me thou didst hold him in thy hatred. Said Roderigo. Despise me if I do non. Iago answers. This during the gap scenes in the drama. Iago fools Othello by supplying ocular cogent evidence but didn’t allow him to listen or understand decently. As for Cassio. he used his friendly relationship to works the hankie. Both Othello and Cassio are naif have a difficult clip judging character. are excessively proud to believe that person is gulling them and their limited cognition as to what was traveling on around them allows Iago to Successfully in the terminal manipulate the head of Othello and sent him insane and 2 left Cassio in a state of affairs that he didn’t belong in. Othello and Cassio were both victims of Iago’s use due to the fact that they had something Iago did non. 3 Bibliography William. S. ( 01. 22. 14 ) . Othello. Great Britain. Oxford University. JONATHAN. L. ( 28. 01. 2010 ) . HOW DOES IAGO MANIPULATE DIFFERENT CHARACTERS IN ORDER TO ACHIEVE HIS AIMS? OTHELLO. RETRIEVED ( 02. 27. 2014 ) . FROM Hypertext transfer protocol: //WWW. MARKEDBYTEACHERS. COM/AS-AND-A-LEVEL/ENGLISH/HOW-DOES-IAGO-MA NIPULATE-DIFFERENT-CHARACTERS-IN-ORDER-TO-ACHIEVE-HIS-AIMS. HTML The Theme of Deception in William Shakespeare’s Othello. Retrieved ( 02. 27. 2014 ) . from hypertext transfer protocol: //sites. Google. com/site/thethemeofdeception/home Joshua. A. ( 2013 ) . Protestant epistemology and Othello’s consciousness. Retrieved ( 03. 01. 14 ) . from Gale Academic One File.

Ecology lab report Essay Example | Topics and Well Written Essays - 1250 words

Ecology lab report - Essay Example This report looks at diversity of different species and draws conclusion about the findings. In community ecology, there is a study of how species interact within themselves in a given community. This study considers variables such as structure, abundance, distribution and demography. Further, some patterns of ecology like equitability, food web, productivity, and species richness and community assembly are considered in modern study of communities in ecology. Background History. In a community, species interact in different ways. There has been a cleavage on how community works in the field of ecology. There are different biotic and abiotic factors that affect the way species in a community interact. Competition, mutualism, parasitism, commensalism and predation are some of the biotic factors that affect the way a community exists. Depending on how the factors interplay, a community may change within a given time frame, thus looking different from the way it was before. Competition occurs when there are finite resources to be used by an increasing population of different species. Competition is a very important limiting factor in biomass, population size and richness of species. There exist different types of competition. Competition can happen between individuals in a direct manner, or between populations or species. Interference competition is that which happens when an individual of a species directly interferes with anothe r individual in other species. For example, if a hound makes a kill and is chased from it by a lion, this is called interference competition. (Hollar p 66). When Deers fight during a rut, this is a manifestation of competition in form of interference. This takes form of aggression between individuals. Individuals interfere with others through survival, foraging, preventing others from reproduction and physical prevention of others to establish a habitat. Exploitative

Strategic Analysis of the Body Shop International Research Paper

Strategic Analysis of the Body Shop International - Research Paper Example Based on the strategic internal analysis of the resources, capabilities, strengths, and weaknesses of the company and the analysis of the industry and global environments, it is reported that despite the highly competitive nature of the industry the company's performance can be stated to be more than satisfactory. Strategically the company would do well with the continuance of its own store design format and with the reduction of the dependence on the franchising mode of expansion. 1.0 Introduction While 'business strategy' represent the goal of the company to attain sustainable competitive advantage in one of the businesses of the company, 'corporate strategy' represents the objective of the company to manage multi-business activities to create corporate-wide advantage that will benefit each of the business the company owns and operates. The corporate strategy looks into the opportunities available to the company both internally and externally to enhance its competitive strengths and sustain its sales growth and profitability. A strategic analysis of any company thus includes assessing the strengths and weaknesses of the company on the basis of the internal environment as well as threats and opportunities that the company is subjected to because of its relative positioning in the market and the industry. This report on the Body Shop International Plc reports on the efforts of the company to enhance and to sustain its competitive advantages. 1.1 Global Cosmetic Industry - A Background The cosmetics and Toiletries Industry has registered an all round growth of 5 percent during the year 2006 as against the growth in the year 2005. This growth is the overall highest growth rate of... The cosmetics and Toiletries Industry has registered an all round growth of 5 percent during the year 2006 as against the growth in the year 2005. This growth is the overall highest growth rate of the industry since the year 2001. The growth of the industry is facilitated by the presence of strong macro economic factors signifying a worldwide increase in the consumer spending power. With the highest growth rate of 13 percent, Eastern Europe, and Latin America were the fastest growing regional markets. Western Europe accounts for less than 30 percent of the total market with a sales growth of just 3 percent in the year 2006. The sales in the North American region which include the United States Market were above $ 50 billion. The Asia Pacific region also has the characters of a key market with the potential linked to factors like large population, enhanced disposable income, modernized retail and distribution networks and increased consumer awareness – thanks to globalization. On the regional levels, Russia represented the largest market with a sale of $ 8.5 billion accounting for about 40 percent of the regional sales value. In the analysis of products, skin care products with the sales value of $ 60.1 billion in the year 2006 are the largest segment of all cosmetic and toiletries items which also is the fastest growing product of the industry. The market generally uses the distribution channels like supermarkets/hypermarkets, specialist stores, pharmacies and departmental stores.

Advance strategic management. Consumerism Essay Example for Free

Advance strategic management. Consumerism Essay 1. What is consumerism? DEFINITION Consumerism can be defined in two different ways; 1. Consumerism is a theory which states that buying and consuming goods and services in a large amount are more beneficial to the economy. Thus this theory appreciates gradually increased consumption of goods and services. 2. Consumerism means ‘consumer protection’. It is a movement or policy that protects the interests of consumers via truthful packaging, honest advertisement, improved safety standards and product guarantees. Consumerism involves policies that regulate methods, products and services, standards, selling and advertising in the interests of the consumers. These protect buyers from defective products, misleading advertising, unfair practices etc. Such policies can be mandatory, legislative, institutional or voluntarily accepted by the industry. e.g., consumers’ interests can be harmed by mispricing, adulteration, artificial demand etc. IMPORTANCE Consumerism encourages economic growth by providing good quality goods and services to the customers. Increased consumption by the customers shows the economic growth level. Increased demand would lead to increased production thus raising the gross domestic production. It helps to make informed decisions through truthful advertising, environmental and safety standard laws. Thus consumerism provides protection to buyers. Implementation of consumer protection laws shield consumers against exploitation, discourage anti-social activities and unfair trade practices, provide complete and latest information to the customer which aids in buying  decision making process. 2. What IS STRATEGY? Why it is important? Choose a company, study its strategy and then make its competitive analysis. DEFINITION 1. Strategy is business game plan used by management to stake out market position, conduct its operations, attract and please customers, compete successfully and achieve organizational objectives. 2. It is a process through which a company concentrated its resources on optimal opportunities to achieve short term and long term goals and other competitive advantages. IMPORTANCE Strategy answers three central questions about the company (i) where are we now? (ii) where do we want to go? (iii) how will we get there? Strategy tells about the current position of the company, its future plans and the approaches it will follow to achieve its objectives. Strategy encompasses actions to attract customers, actions to deliver value at optimal price and cost equilibrium, actions to respond to changing market environment, approaches to pursue available opportunities and plans to gain competitive edge. A powerful strategy makes a company distinctive and provides sustainable and durable competitive advantage in creating, producing, distributing and marketing the company’s products/services. An effective strategy results in best possible business performance in terms of financial profitability and market position. Strategies are desperately needed to direct the activities of the company in a way that its goals and objectives are achieved in a right way through right approaches and at the right time. An excellent strategy that is excellently implemented is a good measure to evaluate the management competencies and performance. A strategy-focused company has a strong performance, profitable earnings, revenue growth and favourable return on investment. COMPANY : COLGATE-PALMOLIVE Colgate Palmolive has $17.1 billion consumer products and serves people around the world with renowned brands by offering four types of products/services: oral care, personal care, home care and pet nutrition products. This company operates globally and approximately 75 percent of its sales are from outside the home country while majority of its products are manufactured in its own facilities. Colgate-Palmolive 2011 to 2015 Strategy The main focus of Colgate-Palmolive’s five year strategy is on people, performance and planet with measurable goals in accordance with the company’s business objectives. 1. Promoting Healthier Lives The objective was to promote health and wellness in order to minimize employee health risks by 15 percent, to achieve 5 percent reduced health costs by improving on time diagnosis and treatment of diseases and to focus on safety of employees. 2. Contributing to The Communities Where We Live and Work This parameter of the strategy aims to increase the impact of company on the community by $300 million. For this purpose five objectives were set which will provide greater focus to the company’s contribution towards the community. Partnership is done with dental professions to improve the oral care of the community. A program of â€Å"Bright Smiles, Bright Futures† is scheduled to contact 1 billion children by 2020. To provide hand-washing awareness to over 50 million households. To work with 250 thousand veterinarians to educate pet owners and provide over $100 million pet food. Continue to provide company’s products after natural disasters and to invite more  volunteers in this community program. 3. Delivering Products That Delight Consumers and Respect Our Planet The objective is to increase the sustainability of all the products by (i) ensuring that ingredients continue to meet the standards of safety, health and quality (ii) reducing the impact of environment on the products and packaging. This is achieved by increasing the use of recycled contents and more usage of sustainable materials. 4. Making Every Drop of Water Count The strategy aims to reduce the consumption of water during manufacturing by 24 percent. The objective also aims to take steps to promote access of clean water and water conversation awareness among over two billion consumers. 5. Reducing Our Impact on Climate and Environment The intention was to reduce energy consumption and carbon emission during the manufacturing process by 20 percent. COMPETITIVE ANALYSIS The stated strategy of the company can be analysed on the bases of three broad terms. The following stated questions will determine the goodness of the strategy implemented by Colgate-Palmolive i.e. whether the strategy was able to improve the market position and financial performance of the company or not, how good was the company at handling the environmental dynamics and gaining competitive advantage. 1. How well does the strategy fits with the company’s situation? The main competitor of Colgate-Palmolive is Procter Gamble with the same strategy of sustaining products and environmental safety but Colgate-Palmolive has got a competitive advantage in the year 2011 and 2012 by having strong presence in personal care products and emerging markets in different geographical areas. Due to broad operation bases globally the company has got the strength to lead the market. 2. Is the strategy helping the company achieve a sustainable competitive advantage? Yes the strategy implemented by the company has made it to be a global leader in oral care. Colgate-Palmolive’s market is the single largest market by value shares and is insulated from the downturns. The company’s strategy focuses to meet market challenges, committed to increase product sustainability and focuses on segmentation by function. Colgate-Palmolive has improved sustainability profile in 24 percent of products. 3. Is the strategy helping in better company performance? The strategy has helped the company in attaining better financial and ethical performance. Colgate-Palmolive has shown best environmental performance in past years and is able to sustain its past competitive advantage. The company had $17.1 billion worldwide sales in 2012. Its gross profit margin was 58.4 percent in fourth quarter of 2012. Colgate-Palmolive won 100% Code of Conduct Certification, stood No. 1 in beauty and personal care products and was announced No. 1 at ‘Most Admired Companies in 2013’ by Fortune World. Colgate-Palmolive had operating profit of $4.02 million in 2012. 35 percent of its packaging material is from the recycled material thus fulfilling its goals of safeguarding the environment and reducing costs. Three different products of Colgate-Palmolive have won title of ‘Product of the Year 2012’ and Ethisphere magazine has given the company title of ‘ 2013 World’s Most Ethical Companies’ US E.P.A declared the company to be ‘Designed for the Environment’ for many of its home care products. The above analysis shows the strengths and the competitive advantage earned by the company due to its best performance and leading activities. Surely the above mentioned performance is only attainable because of an excellent strategy and its excellent execution. _________________________________________

Mexican Immigration Before and After World War II Essay -- Mexicans Al

Mexican Immigration Before and After World War II Coming from a life of poverty and despair would cause anyone to search for a better life; a life in which there is the belief that all of your dreams can come true. This is the belief that many Mexican immigrants had about â€Å"El Norte,† they believed that the north would provide them with the opportunity that their life in Mexico had not. Many Immigrants believed that the United States was â€Å"the land of opportunity,† a place to find a successful job and live out the life that one only dreamt about living. The North was an open paradise for the immigrants. They were told by the people who had already ventured to the north that the United States was a â€Å"simple life, in which one could live like a king or queen, but in reality immigrants were treated like slaves in the new country that promised them their dreams.   Ã‚  Ã‚  Ã‚  Ã‚  Most Immigrants who enter the United States are searching for work and the opportunity to live a better life. They are from small towns deep within Mexico that do not offer much opportunity for the people of the town to live a prosperous life and to provide for their family. In the small town of Sierra Mixteco, men women and children arrived in town at various times of the day bent over loads of fire wood gathered from the mountains to sell in the town market. For those who did not sell fire wood, they spent their time making straw hats to sell in the markets of larger towns, both of these jobs only provided pennies a day for the families to survive on. So the stories that the men brought back from the North gave the people of the small towns the hope that a better life did exist.   Ã‚  Ã‚  Ã‚  Ã‚  It was typical for the men to travel to the north first in order to find a job and set up the life for his family. In the town of San Geronimo, 85% of all men over the age of 15 had left the village in search of work in other parts of Mexico and in the United States. The men would make the trip alone and would send the money that they had made to their wives and children back in the village. The trip to the North was long and very dangerous. For the men who entered the country illegally, the trip could even be deadly. For the men who did have some money, they would hire a â€Å"coyote,† a man who would help them cross the border for a price. Sometimes coyotes were legitimate people who sought to help others, while... ... wish come true by finally making it to the North, all of their dreams did not come true. As seen through the decades, there was not an abundance of jobs available to immigrants and those that were available were low paying. Many immigrants simply worked until they had made enough money and then went back home to Mexico. In the fall for example, after the harvest in the valley, families of Mexican and American children would load up and head back to Mexico for weeks and months. School teachers would say, â€Å"What a shame it was that Mexicans did that to their children† (taking them out of school to travel back to Mexico). The life of immigrants was not all that they had expected, many were homesick for their native land, but yet they did not want to convey to their families how depressing life was in the United States; they only shared the good news. The immigrants at first certainly did not have the opportunities they were promised but they did contribute greatly to our national image and wealth. They also filled a large void after the war started and were given skilled jobs in return for stepping up. All information taken from: The American Identity CD www.Wikipedia.org

Analyzing why difficulties arise in intercultural communications Essay

In analyzing why these difficulties arise in intercultural communications, Sheryl L. Lindsley (assistant professor of communication at California State University, Stanislaus), put forth four layers of intercultural communication in 1999: The first layer is the â€Å"macro-context,† which includes the economic and political situations in which the communications occur. A good example is the domination of Mexico by the U. S. , while at the same time increasing Mexico’s revenue made possible by NAFTA (Jennifer Peltak, n.d. ). Lindsley’s second layer consists of individual competency or incompetence, in regard to bilinguals who are generally the bridges to communication. In terms of intercultural businesses, if the bilinguals harbor their own stereotypes of the other culture, some problems cannot be overcome. The third layer is comprised of communicative behaviors. This is in the perception category; using Mexican/American relations as an example, Lidsley identifies expectations on both sides as a potential problem in negotiating. Mexicans tend to keep conflicts private and save face in public, where Americans have no problem resolving conflict in public, and then acknowledging privately that there are no hard feelings. The fourth layer individual attribution to meaning. In the case of preconceived stereotypes, the listener can misinterpret the speaker’s intent because of the mind set barrier. Messages can be perceived selectively, reinforcing cultural stereotypes. While this information may cast a better light on solving or minimizing obstacles to intercultural communication, if we look on the broader scale of business relations, a critical problem emerges; people, no matter what culture, have become a means to an end rather than an integral and important part of a company. This became very obvious in the 1990’s when more companies went global and acquisitions and mergers occurred. In 1993, Business International published the key factor for international business failure: cultural differences (Charles Gancel, Chilina Hills, 1997). To avoid this problem of collapse of the infrastructure of an international company based on a shift in the balance of power and the inaccessibility of remote teams geographically dispersed, Gancel and Hills recommend three fundamental conditions: 1. Clarifying the objective (the company’s philosophy, protocol and methodology must be clearly understood). 2. Negotiating its implementation (in a complex structure, introduction and implementation of systems does not need to be imposed. Some of the systems can be designed and negotiated by those that will be applying them, incorporating the needs of the culture involved). 3. Accompanying change (managers being trained in intercultural relations, informed of their new culture’s way of communicating and imparting information). Last, nonverbal communication and the method by which information is given are important to note. While Americans and many Europeans have no problems asking for and receiving feedback or suggestions from corroborators, a Chinese or Indian individual would see this practice as a personal affront. This is but one example of cultural differences in the workplace. Management that will be working abroad should have a through knowledge of the culture they are about to enter and work within. Along with this verbal exchange, it is important to understand that certain gestures or even forms of eye contact are offensive or insulting to another culture. In order to get the most from the foreign work force, understanding the culture, even having a coach within the new culture is imperative in order to achieve a smoother transition. While intercultural communications will always have its problems and comical blunders, it need not be so painful. Understanding another culture is, now more than ever, the key to successful negotiations from the individual to the corporate level. Works Cited Brislin, Richard. â€Å"Encouraging depth rather than surface processing about cultural differences through critical incidents and role plays. † Online Readings in Psychology and Culture. Center For Cross Cultural Research, Western Washington University. N. d. , 23 April 2006 http://www. ac. wwu. edu/~culture/brislin. htm Burgess, Guy & Heidi. â€Å"Language Differences. † Conflict Research Consortium, University Of Colorado. 1998 – 2002, 21 April 2005 http://www. colorado. edu/conflict/peace/problem/langdif. htm Gancel, Charles & Hills, Chilina. â€Å"Managing the pitfalls and challenges of intercultural communication. † Communication World. December 1997, 22 April 24, 2006 http://www. findarticles. com/p/articles/mi_m4422/is_n1_v15/ai_20219196 Jones, Anna & Xuan Quach. â€Å"Intercultural Communication: For Students In the Faculty Of Economics and Commerce. † University Of Melbourne. 2004, 22 April 2006 tlu. ecom. unimelb. edu. au/pdfs/intercul_comm. pdf Peltak, Jennifer. â€Å"Intercultural communication problems are best seen via multiple levels. † National Communication Association. N. d. , 23 April 2006 http://www. natcom. org/pubs/CM/cm699. htm.